Book Your VW Campervan Holiday Experience
Book Your VW Campervan Holiday Experience

Reginald campervan
One Click & You're Away!

Your VW Adventure Begins Here
Your Adventure Begins Here

Enjoy the Freedom of the Open Road
Enjoy the Freedom of the Open Road

FAQ's

What are your hours of business?

We are open 9.00am - 5.00pm Monday to Friday.

Are VW Campervans reliable?

Of course! The restoration work included a complete overhaul of the engines and all mechanical and electrical systems.

We fully service the vans regularly throughout the year, and give them a thorough going over every time they're returned to us. 'Classic' doesn't mean 'falling apart'! And these lovely vans were built to last, it's part of their charm.

Can I come and have a look?

That'd be lovely, we like showing our vans off. Best call first to make an appointment though just in case no one's about.

If you haven't already you can view our vans online here.

Can I leave my car with you?

That'd be absolutely fine - we keep one customer parking space per hire. Customer cars are parked in our own safe car parking area at their own risk.

How old do I have to be to hire a camper van from you?

We're sorry to say that you have to be at least 23 and less than 75 and have held a full driving licence for at least two years to drive our campers. It's not us - it's a requirement of the insurance.

Can we have more than one person listed as a driver?

Sure! Up to three drivers can be listed, although because the cost of insurance goes up, you'll have to pay a little extra for the additional drivers - £8.00 each a day.

I've got a few points on my licence. Is that going to be a problem?

That depends on the nature of the endorsement. Give us a call and we can talk about it. Maximum of two 3 point speeding fines/other minor offences and have had no more than one minor accident in three years. Anything else will cannot be covered by insurance and therefore the hire cannot proceed.

Can we take the camper van overseas?

Oh, we'd love to say yes but sadly, it's a no for our lovely T2 campervans. Our vans are fully restored classics, and the best way to keep them in the best possible nick is to avoid putting them through too much wear and tear.

Buddy, Dexter, Stanley & Sydney are the only campervans available for a European trip.

Do you need a booking deposit?

You do indeed. There's a non-refundable booking deposit of £150.00 payable before a booking can be confirmed, and the balance of the charges is then due at least 6 weeks before you're due to hire from us.

Do I need to pay a security deposit?

Yes a security deposit for the amount shown below is payable electronically before the collection of the vehicle. Provided you bring the van back on time, clean, in the same condition as it left and with a full tank of petrol, this will be refunded within 7 days.

25-75 Years Old
UK Hire and UK License European Hire or Foreign License Dexter UK Hire Dexter European Hire
£500 £750 £750 £1500
23-24 Years Old
UK Hire and UK License Foreign License Dexter UK Hire
£750 £1000 £1000

How do I go about booking one of your vans?

We have a simple to use online booking system so firstly just check availability, click on Book Now for the required date and campervan, register as a new customer, choose any extras you require, apply any discount code applicable, complete main driver details and choose payment option to complete your campervan booking.

Can I book additional days?

We have to say no during peak season but we may be able to help during low season.

Do you offer gift vouchers?

Yes we do. To buy one go to our Gift Voucher Page

What documents do I need to bring?

  • We need to see a card driving license for each driver and TWO secondary address IDs that match the address on the license - i.e Utility Bill, Council Tax Statement or Bank/Credit Card/Mortgage Statement dated within 3 months of the hire date plus for UK License holders we need the DVLA summary of points downloaded from the DVLA website. For secondary address IDs most customers download their latest statement from their online accounts for utilties or banks which is really easy!
  • If you have a paper license only, issues before 1998, we also need to see your passport.
  • If travelling to Europe we need to see you passport also.

What about insurance?

Comprehensive motor insurance is included in the basic price, for your and our peace of mind. If you are unfortunate enough to be in an accident, you'll have to pay the policy excess which is £500 UK or £750 European. View our full insurance details

Is my personal property included in that insurance cover?

Afraid not. If we did that the cost would go through the roof and right now we're nice and affordable! Fortunately, it's a lot cheaper for you to arrange your own travel insurance - in fact we recommend that you do for peace of mind. Just be sure to check the small print for the amount they'll pay out, just in case! Not all cheap insurance is a bargain...

How do you feel about dogs?

We love dogs - we have plenty of our own! Just make sure they are well behaved and they don't eat the seats!! Our dog friendly vans are Reginald, Daisy, Gertie, Buddy, Sydney, Skye, Scarlett and Stanley.

What about bikes?

We have removable bike racks that fit right to the rear of the van which can carry 2 bikes. See Extras page. Let us know in advance if you're bringing bikes and we'll fit it before you get here. Don't forget to make sure your bike is covered by your insurance.

So what else should we be bringing with us?

We supply a fridge/cool box and gas stove with every hire, as well as cooking utensils, crockery, cutlery, etc. You'll need your own bedding, of course, along with pillows, towels, that kind of thing. Torches are a must - we actually recommend a smallish camping lantern or two, they're really cheap and work quite nicely to cosily illuminate a space like this. Or we can supply some of these. Please see our extras page

What works on the leisure battery?

The leisure battery is charged up when you're on the move and will last for about 7 hours. It works the fridge, electric tap, ignition on the hob and interior lights. This means the vehicles main battery is never used for these bits and pieces. We recommend that you plug into a campsite's electrical hook-up to keep it charged overnight. The electric sockets and the heater only work off the mains hook up.

Any idea about any good campsites, that kind of thing?

Glad you asked! Check out our links page for some essentials you'll need to look at to get the most out of your camper van holiday. It also includes information about the kind of amazing holiday activities you might get up to in a VW camper van, to provide a little fuel for your imagination.